电子商务直播影响因素实证研究

X. Su
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引用次数: 24

摘要

以淘宝为代表的电子商务平台推出了视频直播。用户将通过一种新的购物体验在线购物。“直播+电商”模式将成为未来的主流。关于用户使用电商直播的意愿和关注程度的实证研究很少。本研究以态度为中介变量,从感知易用性、感知有用性、感知趣味性、社交存在感和“沉浸式”体验五个方面实证论证了用户现场使用行为的影响因素及各因素的影响程度。结果表明:第一,各变量对在线电子商务使用意愿没有直接影响;感知有用性、感知乐趣、“沉浸式”体验对使用行为意向有间接影响;第三,态度也是易用性、感知兴趣、感知有用性、社会存在和“沉浸式”体验之间的互动。最后,为电子商务企业分流、优化体验、创收提供参考建议。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
An Empirical Study on the Influencing Factors of E-Commerce Live Streaming
The E-commerce platform represented by Taobao has launched live video broadcasts. Users will purchase online through a new shopping experience. The "Live streaming + E-commerce" model will become the mainstream in the future. There is little empirical research on the willingness and focus of users to use E-commerce live broadcasts. This study used attitude as a mediator variable to empirically demonstrate the influencing factors of user live use behaviors and the influence degree of each factor from five aspects: perceived ease of use, perceived usefulness, perceived fun, social presence, and "Immersive" experiences. The results show that: First, each variable has no direct influence on the intention of using live E-commerce; Secondly, perceived usefulness, perceived fun, "Immersive" experiences have an indirect effect on the use behaviors intention; Third, the Attitude is also an interaction between ease of use, perceived interest, perceived usefulness, social presence, and "Immersive" experiences. Finally, It provides reference Suggestions for E-commerce enterprises to divert, optimize experience, and generate income.
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