年轻用户和成年人在目标网络搜索引擎上的可用性和感知

Tatiana Gossen, J. Höbel, A. Nürnberger
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引用次数: 28

摘要

网络搜索引擎的可用性是影响用户体验的重要因素,关系到用户能否成功找到相关信息。目前,有不同的在线搜索引擎,其主要目标受众是儿童。在本文中,我们调查了儿童和成人在目标搜索引擎的可用性和感知方面的差异,即专门为该受众设计的搜索引擎。为此,进行了一项眼动追踪研究,比较儿童和成人在使用标准搜索引擎和儿童搜索引擎进行信息搜索和导航搜索时,对搜索引擎结果页面(serp)上搜索界面元素的搜索行为和感知。我们确定了儿童和成人在搜索引擎serp的信息寻求行为和感知上的差异。基于这些发现,我们提出了如何设计更适合儿童的搜索用户界面的标准。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Usability and perception of young users and adults on targeted web search engines
The usability of web search engines is an important factor that influences user experience and correlates with users' success in finding the relevant information. Currently, there are different search engines online available whose main target audience are children. In this paper, we investigate the differences between children and adults in terms of usability and perception of targeted search engines, i.e. search engines designed specifically for that audience. To this end, an eye-tracking study was conducted to compare children's and adults' search behavior and perception of search interface elements on search engine results pages (SERPs) during an informational and a navigational search with a standard search engine and a search engine for children. We identified differences in the information-seeking behavior and perception of search engines SERPs between children and adults. Based on these findings we propose criteria on how to design search user interfaces that are more appropriate for children.
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