{"title":"Alexa像电脑吗?搜索引擎?一个朋友吗?一个傻孩子?是的。","authors":"Smit Desai, M. Twidale","doi":"10.1145/3543829.3544535","DOIUrl":null,"url":null,"abstract":"In this provocation, we analyze metaphors used by 14 end-users in semi-structured interviews to describe their interactions with Voice User Interfaces (VUIs). We identified four key metaphor groups—computer, search engine, friend, and silly child—that can help us understand how individual end-users perceive VUIs differently based on the conversational context. A consideration of these four groups draws attention to the issues with reductionist implementations of system personas and role-based performances and the problems of fixating on humanness as a metaphor. Fortunately, using metaphor analysis can also help in ideating solutions to these issues.","PeriodicalId":138046,"journal":{"name":"Proceedings of the 4th Conference on Conversational User Interfaces","volume":"1 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2022-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"8","resultStr":"{\"title\":\"Is Alexa like a computer? A search engine? A friend? A silly child? Yes.\",\"authors\":\"Smit Desai, M. Twidale\",\"doi\":\"10.1145/3543829.3544535\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"In this provocation, we analyze metaphors used by 14 end-users in semi-structured interviews to describe their interactions with Voice User Interfaces (VUIs). We identified four key metaphor groups—computer, search engine, friend, and silly child—that can help us understand how individual end-users perceive VUIs differently based on the conversational context. A consideration of these four groups draws attention to the issues with reductionist implementations of system personas and role-based performances and the problems of fixating on humanness as a metaphor. Fortunately, using metaphor analysis can also help in ideating solutions to these issues.\",\"PeriodicalId\":138046,\"journal\":{\"name\":\"Proceedings of the 4th Conference on Conversational User Interfaces\",\"volume\":\"1 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2022-07-26\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"8\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Proceedings of the 4th Conference on Conversational User Interfaces\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1145/3543829.3544535\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the 4th Conference on Conversational User Interfaces","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/3543829.3544535","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Is Alexa like a computer? A search engine? A friend? A silly child? Yes.
In this provocation, we analyze metaphors used by 14 end-users in semi-structured interviews to describe their interactions with Voice User Interfaces (VUIs). We identified four key metaphor groups—computer, search engine, friend, and silly child—that can help us understand how individual end-users perceive VUIs differently based on the conversational context. A consideration of these four groups draws attention to the issues with reductionist implementations of system personas and role-based performances and the problems of fixating on humanness as a metaphor. Fortunately, using metaphor analysis can also help in ideating solutions to these issues.