Strategic Formulation of a Higher Education Institution Using Balance Scorecard

Strategic formulation is an important planning phase for any organization. Balance Scorecard (BSC) is a fast-growing emerging tools for strategic formulation, with a wide range application. Faculty of Engineering, Universitas Indonesia (FTUI) develops Strategic Plan every five years and decided to use BSC as strategic formulation tools for their next strategic planning. Analytical Hierarchy Process (AHP) method is used to develop the BSC strategy map with the weighting of each strategic theme. The selection strategy used Borda (ranking) and triangulation (interview, observation, and questionnaire) with respondents are faculty leaders (dean, vice dean, head of department, secretary of department), and chosen five faculty strategies that originating the strategic plan of university. AHP method is also used to focus on five strategies that will be prioritized in achieving the vision and mission of the faculty and provide a performance progress report of performance strategy. The selected priority of strategies are good university governance and management, strengthening human resources professionalism, increasing capacity, quality and productivity of research, community service and innovation, increasing quality of graduates globally competitive, increasing quantity and quality of infrastructure and optimal utilization. Each strategy has several programs to achieve strategy which grouped into BSC four perspectives