用遵从模式目录支持业务流程遵从性检查——一个金融行业案例研究

Patrick Delfmann, Michael Hübers
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引用次数: 11

摘要

业务流程遵从性检查用于使用流程模型发现业务流程中违反法律或自我规范的行为。通过这种方式,公司可以对新法规做出反应,并迅速避免违规行为,从而防止负面的经济甚至法律后果。在业务流程遵从性管理文献中,我们发现了大量支持业务流程遵从性检查的方法。尽管这些方法中有许多通过提供类似于模型检查的方法来支持业务流程遵从性检查,但几乎没有一种方法提供了应该检查的相关遵从性规则或违规的公共列表。在本文中,我们的目标是朝着合规性规则的全面目录迈出一步,这些规则可以用作业务流程合规性检查方法的输入。我们特别分析了两份法律文件,它们为金融行业的服务流程提供了一套合规规则。我们从中获得遵从性模式,并使用基于图形模式的遵从性检查方法,将它们应用于来自德国银行IT服务提供商的大型业务流程模型。因此,我们表明,从法律文本派生业务流程遵从性规则会导致有意义的模式与金融服务的通用流程模型的几个子部分相匹配。因此,我们可以期望这些模式的目录能够支持业务流程分析人员进行遵从性检查。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Towards Supporting Business Process Compliance Checking with Compliance Pattern Catalogues - A Financial Industry Case Study
Business process compliance checking serves to discover legal or self-regulatory violations in business processes using process models. This way, companies can react to new regulations and avoid violations quickly, hence prevent negative monetary or even legal consequences. In the business process compliance management literature, we find an abundance of approaches supporting business process compliance checking. Although many of these approaches show promise to support business process compliance checking by providing model checking-like methodologies, hardly any of them provide a common list of relevant compliance rules or violations that should be checked for. With this paper, we aim at making a step towards comprehensive catalogues of compliance rules that can be used as input for business process compliance checking approaches. In particular, we analyse two legal documents providing a set of compliance rules for service processes in financial industries. We derive compliance patterns from them and apply them to a large business process model coming from a German IT service provider for banks, using a graph pattern-based compliance checking approach. As a result, we show that deriving business process compliance rules from legal texts leads to meaningful patterns matching several subsections of common process models of financial services. Hence, we can expect catalogues of such patterns to be promising for supporting business process analysts in compliance checking.
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