消费者线下移动支付的影响因素研究

Jingming Zhang
{"title":"消费者线下移动支付的影响因素研究","authors":"Jingming Zhang","doi":"10.1145/3305275.3305294","DOIUrl":null,"url":null,"abstract":"With the continuous integration of information technology and financial services, the status of Internet payment in the financial system has been increasing year by year, and the research on its acceptance behavior has gradually attracted attention from all walks of life. In the context of the \"Internet\", the development of network technology has made mobile payments also considered by consumers to be included in offline payments. On the basis of previous studies, the paper analyzes and summarizes 10 factors influencing consumers' choice of offline mobile payment. Taking students and office workers as examples, the technology acceptance model is used to verify and analyze hypotheses. The results of the study show that perceived risk does not have consumer perceived usefulness, perceived risk, subjective normative questions, perceived ease of use, questions about consumer innovation, willingness to use, and experience of heart flow. Questions such as questions about the use behavior, questions about self-image, and questions about self-efficacy have a positive effect on the willingness to use. The results of the study were analyzed and corresponding recommendations were made.","PeriodicalId":370976,"journal":{"name":"Proceedings of the International Symposium on Big Data and Artificial Intelligence","volume":"33 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Research on Factors Affecting Consumers' Offline Mobile Payment\",\"authors\":\"Jingming Zhang\",\"doi\":\"10.1145/3305275.3305294\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"With the continuous integration of information technology and financial services, the status of Internet payment in the financial system has been increasing year by year, and the research on its acceptance behavior has gradually attracted attention from all walks of life. In the context of the \\\"Internet\\\", the development of network technology has made mobile payments also considered by consumers to be included in offline payments. On the basis of previous studies, the paper analyzes and summarizes 10 factors influencing consumers' choice of offline mobile payment. Taking students and office workers as examples, the technology acceptance model is used to verify and analyze hypotheses. The results of the study show that perceived risk does not have consumer perceived usefulness, perceived risk, subjective normative questions, perceived ease of use, questions about consumer innovation, willingness to use, and experience of heart flow. Questions such as questions about the use behavior, questions about self-image, and questions about self-efficacy have a positive effect on the willingness to use. The results of the study were analyzed and corresponding recommendations were made.\",\"PeriodicalId\":370976,\"journal\":{\"name\":\"Proceedings of the International Symposium on Big Data and Artificial Intelligence\",\"volume\":\"33 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2018-12-29\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Proceedings of the International Symposium on Big Data and Artificial Intelligence\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1145/3305275.3305294\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the International Symposium on Big Data and Artificial Intelligence","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/3305275.3305294","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0

摘要

随着信息技术与金融服务的不断融合,互联网支付在金融体系中的地位逐年提升,对其接受行为的研究也逐渐受到社会各界的关注。在“互联网”的背景下,网络技术的发展使得移动支付也被消费者考虑纳入线下支付。本文在前人研究的基础上,分析总结了影响消费者选择线下移动支付的10个因素。以学生和上班族为例,采用技术接受模型对假设进行验证和分析。研究结果表明,感知风险不存在消费者感知有用性、感知风险、主观规范性问题、感知易用性问题、消费者创新问题、使用意愿问题和心流体验问题。使用行为、自我形象、自我效能等问题对使用意愿有正向影响。对研究结果进行了分析,并提出了相应的建议。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Research on Factors Affecting Consumers' Offline Mobile Payment
With the continuous integration of information technology and financial services, the status of Internet payment in the financial system has been increasing year by year, and the research on its acceptance behavior has gradually attracted attention from all walks of life. In the context of the "Internet", the development of network technology has made mobile payments also considered by consumers to be included in offline payments. On the basis of previous studies, the paper analyzes and summarizes 10 factors influencing consumers' choice of offline mobile payment. Taking students and office workers as examples, the technology acceptance model is used to verify and analyze hypotheses. The results of the study show that perceived risk does not have consumer perceived usefulness, perceived risk, subjective normative questions, perceived ease of use, questions about consumer innovation, willingness to use, and experience of heart flow. Questions such as questions about the use behavior, questions about self-image, and questions about self-efficacy have a positive effect on the willingness to use. The results of the study were analyzed and corresponding recommendations were made.
求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
自引率
0.00%
发文量
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信