有效的基于职业的个人健康记录设计指南

M. Fernando, C. Fidge, T. Sahama
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引用次数: 3

摘要

职业健康中的个人健康记录(PHR)系统是组织中促进员工健康和福祉的新兴技术。由于phrr的采用率越来越低,从业人员和开发人员正在寻找有效的设计指南,以匹配当前的职业健康和福祉趋势以及用户需求。我们研究了现有的文献,并与一组员工(n=26)进行了焦点小组讨论,以确定典型的预期PHR特征。我们通过对员工进行问卷调查(n=360)来评估这些PHR特征,以确定使PHR更易于使用并激励其在职业环境中使用的特征。我们发现,在工作环境中,PHR系统易于输入数据的能力是激励使用PHR的最重要特征。此外,明确指导克服健康风险、显示总体健康和福祉信息的当前状态以及在主界面中显示最新信息被认为是使phrr在职业环境中更可用的相对重要的功能。基于这些功能优先级,我们设计并实现了一个基于职业的PHR原型。最后,通过与真实世界的员工(n=42)的实际试验,评估了基于职业的phrr原型的可用性,并根据标准启发式确定了基于职业的phrr设计指南。研究发现,基于职业的用户关系管理系统的设计者应该更多地关注用户与系统之间愉快和尊重的交互,提高用户的技能和知识、用户的控制和自由、系统状态的可见性和隐私。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Design Guidelines for Effective Occupation-Based Personal Health Records
Personal Health Record (PHR) systems in occupational health are an emerging technology for employee health and well-being promotions in organizations. Since PHRs increasingly experience low rates of adoption, practitioners and developers are searching for effective design guidelines to match current occupational health and well-being trends and user needs. We examined existing literature and conducted focus group discussions with a group of employees (n=26) to identify typically expected PHR features. We evaluated those PHR features through a questionnaire survey with employees (n=360) to identify features that make PHRs more user-friendly and motivate their use in an occupational environment. We found that the ability of easy data entry to PHR systems is the most important feature to motivate the use of PHRs in a work environment. Additionally, clear guidance to overcome health risks, displaying the current status of overall health and well-being information, and displaying the most current information in the main interface were identified as relatively important features to make PHRs more usable in occupational environments. Based on those features prioritization, we designed and implemented an occupation-based PHR prototype. Finally the PHR prototype was evaluated for usability through practical trials with real-world employees (n=42) to identify design guidelines for occupation-based PHRs in the light of standard heuristics. As findings, we discovered that designers of occupation-based PHRs should pay more attention to pleasurable and respectful interaction between users and the system, enhancing user skills and knowledge, user control and freedom, visibility of system status, and privacy.
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