启发式技术选择:专家是怎么做的?

A. Hickey, A. Davis
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引用次数: 241

摘要

需求引出技术是分析人员用来确定客户和用户需求的方法,这样系统就可以以满足这些需求的高概率来构建。在发现用户需求方面,经验丰富的分析师似乎比经验不足的分析师更成功。经验不足的分析师通常基于以下两个原因之一来选择一种技术:(a)这是他们唯一知道的技术,或者(b)他们认为上次运行良好的技术一定适合这次。我们展示了对一些世界上最有经验的分析师进行深度访谈的结果。这些结果展示了他们是如何根据各种情景评估来选择启发技巧的。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Elicitation technique selection: how do experts do it?
Requirements elicitation techniques are methods used by analysts to determine the needs of customers and users, so that systems can be built with a high probability of satisfying those needs. Analysts with extensive experience seem to be more successful than less experienced analysts in uncovering the user needs. Less experienced analysts often select a technique based on one of two reasons: (a) it is the only one they know, or (b) they think that a technique that worked well last time must surely be appropriate this time. We present the results of in-depth interviews with some of the world's most experienced analysts. These results demonstrate how they select elicitation techniques based on a variety of situational assessments.
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