人工智能和机器学习在市场营销中的好处

Kristina Kaličanin, Milica Čolović, A. Njeguš, V. Mitić
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引用次数: 15

摘要

人工智能(AI)以智能设备和智能应用的形式影响着生活的方方面面,旨在了解消费者的行为、需求和偏好,从而提供定制化的体验。人工智能一直是营销创新的主要驱动力之一。营销人员已经在利用人工智能的优势来获得对客户、竞争对手和市场的有价值的见解。此外,人工智能可以自动化任务,降低成本,改善工作流程。本文通过对现有学术研究的全面概述,探讨了人工智能在市场营销中的当前和潜在应用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Benefits of Artificial Intelligence and Machine Learning in Marketing
Artificial intelligence (AI) impacts numerous aspects of life in the form of smart devices and smart applications, designed to understand consumer behaviour, needs, and preferences in order to deliver customized experiences. AI has been one of the primary drivers of innovation in marketing. Marketers are already leveraging the advantages of AI to gain valuable insights into customers, competitors and markets. Besides, AI automate tasks, reduce costs, and improve workflows. This paper examines the current and potential applications of AI within marketing by providing comprehensive overview of existing academic research.
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