信息技术在明斯克创新大学图书馆客户导向服务中的应用

БИБЛИОТЕКИ В ИНФОРМАЦИОННОМ ОБЩЕСТВЕ: СОХРАНЕНИЕ ТРАДИЦИЙ И РАЗВИТИЕ НОВЫХ ТЕХНОЛОГИЙ Pub Date : 2020-11-27 DOI:10.47612/978-985-884-010-5-2020-236-241

«МИНСКОГО Инновационного, УНИВЕРСИТЕТА» При

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引用次数: 0

摘要

本文考虑了“以客户为中心和客户”概念的理论方面，以及以明斯克创新大学图书馆为基础的信息技术的使用，作为以客户为导向的服务领域之一。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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APPLICATION OF INFORMATION TECHNOLOGIES AT CUSTOMER-ORIENTED SERVICES IN THE MINSK INNOVATIVE UNIVERSITY LIBRARY

The article considers a theoretical aspect of the concepts ‘customer focus and a client’, as well as the use of information technologies which operate on the basis of the library of the Minsk Innovation University as one of the areas of customer-oriented services.

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БИБЛИОТЕКИ В ИНФОРМАЦИОННОМ ОБЩЕСТВЕ: СОХРАНЕНИЕ ТРАДИЦИЙ И РАЗВИТИЕ НОВЫХ ТЕХНОЛОГИЙ

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