心理咨询师聊天机器人

2022 International Conference on Advancements in Smart, Secure and Intelligent Computing (ASSIC) Pub Date : 2022-11-19 DOI:10.1109/ASSIC55218.2022.10088307

Arwa AlOtaibi, Khouloud AlFif, Emtinan AlHuthaili, Fatma Masmoudi, Elham Kariri

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引用次数: 0

摘要

聊天机器人通过更快地响应请求并同时满足他们的期望来改善客户关系。在本文中，我们调查了由于IT时代的快速发展，一些人越来越多的心理问题，压力和缺乏时间。我们提出了一种基于知识的聊天机器人，它使用自然语言输入与最终用户交互。它被预先训练来检测用户的心理状况(恐惧、愤怒等)，并提出克服这种情况的解决方案。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Psychological Advisor Chatbot

Chatbots improve a customer relationship by re-sponding to requests faster and meeting their expectations at the same time. In our paper, we investigate the increasing psychological problems, the pressure, and the lack of time for some people due to the rapid development of the IT era. We propose a knowledge-based chatbot that interacts with end users using natural language input. It is trained in advance to detect the user's psychological situation (fear, anger,…) and suggests solutions to overcome this.

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来源期刊

2022 International Conference on Advancements in Smart, Secure and Intelligent Computing (ASSIC)

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