虚拟时代?在一家专业心胸医院评估囊性纤维化(CF)和非CF性支气管扩张(nCFB)患者的虚拟诊所交付患者和医护人员的观点

CF Denny, U. Hill
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引用次数: 0

摘要

新冠肺炎疫情给门诊预约带来挑战。虚拟诊所的实施改变了临床医生的工作方式。Gilbert等人报告说,在皇家骨科医院使用虚拟诊所导致了很高的患者满意度。虚拟诊所有明显的优势,例如降低感染传播的风险,无需往返于医院,而且CF患者可以在家监控,因此可以远程收集数据。我们专科医院的CF和nCFB患者对虚拟诊所满意吗?我们向2021年7月1日至10月1日预约的患者发送了一份问卷。我们还邀请员工完成一项调查。55例nCFB和54例CF患者有反应。结果7% - 15%的患者报告了技术上的困难,偶尔也有工作人员报告。87.2% (nCFB)和90% (CF)的患者认为虚拟诊所比面对面更容易获得。对于49%的nCFB患者,他们在虚拟预约后进行了调查或面对面预约,而在CF队列中这一比例为37%。咨询师表示,虚拟诊所对新的非慢性阻塞性肺疾病患者通常是有用的;对于随访预约,75%的人“经常有用”,25%的人“有时有用”。工作人员回答说,他们希望继续进行面对面的诊所。从这项调查中,患者表示虚拟诊所是可访问的,并减少了长途旅行的时间来预约;工作人员回应说,他们发现虚拟诊所特别有用,特别是对长期患者随访,对新患者复查不太有用,但他们希望继续使用虚拟诊所。参考文献gilbert AW, Billany JCT, Adam R,等。基于COVID-19的虚拟诊所的快速实施:质量改进倡议的报告和早期评估,BMJ开放质量2020;9:e000985。doi: 10.1136 / bmjoq - 2020 - 000985
本文章由计算机程序翻译,如有差异,请以英文原文为准。
P200 A virtual age? Evaluating the patient and healthcare worker perspective on virtual clinic delivery for patients with Cystic Fibrosis (CF) and non CF bronchiectasis (nCFB) at a specialist cardio-thoracic hospital
COVID-19 posed a challenge for delivery of outpatient appointments. Implementation of virtual clinics has changed how clinicians work. Gilbert et. al reported that the use of virtual clinics at the Royal Orthopaedic hospital resulted in high patient satisfaction1. There are obvious advantages to virtual clinic such as reduced risk of transmission of infection, no travel to and from the hospital and also CF patients have home monitoring so data can be gathered remotely. Would patients with CF and nCFB at our specialist hospital be satisfied with virtual clinics?We sent patients with appointments between 1st July and 1st October 2021 a questionnaire. We also invited staff members to complete a survey. 55 nCFB and 54 CF patients responded.ResultsTechnical difficulties were reported by between 7% and 15% patients and occasionally by staff members. Patients felt virtual clinic was more accessible than face-to-face in 87.2% (nCFB) and 90% (CF). For 49% of the nCFB patients, they had either an investigation or face-to-face appointment booked after the virtual appointment, and this was 37% in the CF cohort. Consultants said that virtual clinics for new nCFB patients were often useful;for follow up appointments this was 75% ‘often useful’ and 25% ‘sometimes useful’. Staff responded that they would wish face to face clinics to continue.ConclusionFrom this survey patients have indicated that virtual clinics are accessible and reduce long travel times to come to appointments;staff responded that they find them useful particularly for long term patient follow up, less so for new patient reviews, but they wish them to continue.ReferenceGilbert AW, Billany JCT, Adam R, et al. Rapid implementation of virtual clinics due to COVID-19: report and early evaluation of a quality improvement initiative, BMJ Open Quality 2020;9:e000985. doi:10.1136/bmjoq-2020-000985
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