通过启发式和心理测量评估量化开发人员的经验

Proceedings IEEE 2002 Symposia on Human Centric Computing Languages and Environments Pub Date : 2002-09-03 DOI:10.1109/HCC.2002.1046339

R. Kline, A. Seffah, Homa Javahery, M. Donyaee, J. Rilling

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引用次数: 16

摘要

之前的一份报告指出了Java集成开发环境(IDE)的几个可用性和可学习性问题。该报告还将这些问题作为开发人员心智模型与ide中程序的表示方式之间的概念差距的例子。本研究通过对有经验和没有经验的开发人员在使用c++ IDE时报告的问题进行启发式和心理测量评估，扩展了以前的工作。结果表明，两组都确定了类似的易用性问题，特别是关于程序的可学习性和可见性(例如，错误和帮助消息的有用性)。这些发现与其他关于开发人员使用CASE工具的经验以及工具与其用户之间的概念差距的研究结果进行了讨论。

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Quantifying developer experiences via heuristic and psychometric evaluation

A previous report identified several usability and learnability problems with integrated development environments (IDE) for Java. That report also cast these problems as examples of a conceptual gap between developer mental models and how programs are represented in IDEs. This present study extends the previous work through heuristic and psychometric assessment of problems reported by both experienced and inexperienced developers in their use of an IDE for C++. The results indicate that both groups identified similar kinds of ease-of-use problems, especially concerning program learnability and visibility (e.g., the usefulness of error and help messages). These findings are discussed in relation to other research results about developers' experiences with CASE tools and conceptual gaps between the tools and their users.

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Proceedings IEEE 2002 Symposia on Human Centric Computing Languages and Environments

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