供应链管理中的人工智能:专业能力的机遇与威胁

M. Hryhorak, Oleh Harmash, Tadeusz Popkowski
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引用次数: 0

摘要

本文概述了人工智能的理论基础,并对与之相关的各种技术和算法进行了分类。还考虑了发展前景,从单个程序的自动化开始,转向复杂的自主决策系统的发展。此外,还详细分析了人工智能影响下供应链关键业务流程的转型。这使得发现人工智能技术如何影响供应链的组织和管理成为可能,这可能导致管理方法和战略的变化。本文建立并改进了供应链管理中专家与人工智能交互的矩阵模型。它有助于理解如何有效地结合人类和人工智能系统的作用,以优化供应链中的流程。特别关注人工智能系统在供应链中从支持角色到自主角色的转变。这种动态变化可能会改变人类和人工智能系统之间的权力平衡,并影响问责制和控制机制,以及将权力委托给人工智能系统的伦理影响。因此,重要的是发展供应链管理者的数字技能,提高他们的数字能力水平,以便有效和道德地实施人工智能技术。缺乏这种能力可能会成为人工智能在供应链管理中发展和成功使用的障碍。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Artificial intelligence in supply chain management: opportunities and threats for professional competence
The article summarized the theoretical foundations of artificial intelligence and classified various technologies and algorithms related to it. Development prospects are also considered, starting from the automation of individual procedures and moving on to the development of complex autonomous systems for decision-making. Further, a detailed analysis of the transformation of key business processes in supply chains under the influence of artificial intelligence was carried out. This made it possible to discover how artificial intelligence technologies affect the organization and management of supply chains, which can lead to changes in management approaches and strategies. In the article, a matrix model of the interaction of specialists with artificial intelligence in supply chain management was developed and improved. It contributes to the understanding of how to effectively combine the role of humans and artificial intelligence systems to optimize processes in supply chains. Special attention is paid to the transition from supporting to autonomous role of artificial intelligence systems in supply chains. This change in dynamics may change the balance of power between humans and AI systems, and affect accountability and control mechanisms, as well as the ethical implications of delegating authority to AI systems. Accordingly, it is important to develop the digital skills of supply chain managers and increase their level of digital competence in order to implement artificial intelligence technologies effectively and ethically. The lack of such competencies can become an obstacle in the development and successful use of artificial intelligence in supply chain management.
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