{"title":"服务化体验:业务和管理含义","authors":"Jannis J. Angelis, E. Lima, J. Siraliova","doi":"10.2478/V10088-010-0001-1","DOIUrl":null,"url":null,"abstract":"This study explores business and management implications of the increased emphasis placed on experiences in a servitised context. Customer experience becomes an integral part of the offering, which ...","PeriodicalId":152627,"journal":{"name":"Issues of Business and Law","volume":"10 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"16","resultStr":"{\"title\":\"Servitised experiences : Business and management implications\",\"authors\":\"Jannis J. Angelis, E. Lima, J. Siraliova\",\"doi\":\"10.2478/V10088-010-0001-1\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This study explores business and management implications of the increased emphasis placed on experiences in a servitised context. Customer experience becomes an integral part of the offering, which ...\",\"PeriodicalId\":152627,\"journal\":{\"name\":\"Issues of Business and Law\",\"volume\":\"10 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"1900-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"16\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Issues of Business and Law\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.2478/V10088-010-0001-1\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Issues of Business and Law","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.2478/V10088-010-0001-1","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Servitised experiences : Business and management implications
This study explores business and management implications of the increased emphasis placed on experiences in a servitised context. Customer experience becomes an integral part of the offering, which ...
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