日托中心儿童餐饮服务人员工作满意度研究

Hyewon Shin, Ju-Hee Choi, Younghwa Lee, Wookyoun Cho
{"title":"日托中心儿童餐饮服务人员工作满意度研究","authors":"Hyewon Shin, Ju-Hee Choi, Younghwa Lee, Wookyoun Cho","doi":"10.14373/JKDA.2015.21.3.241","DOIUrl":null,"url":null,"abstract":"The research was conducted by center for children’s foodservice management in Hanam-si. In order to improve job satisfaction, a survey was carried out by working conditions and job satisfaction in children foodservice employees working at child daycare centers registered from January to April. Ninety-five surveys out of 120 were collected, and 76 surveys were analyzed. Job satisfaction consisted of four elements, working environment, welfare, human relationships, and job-itself, analyzed by general characteristics. Pearson’s correlation was carried out between job satisfaction and intention to change job by Likert 5 scales using SPSS sta-tistic program. The percentages of child daycare centers owned by civilians was 52.6%, high school education level was 65.8%, permanent workers was 68.4%, and less than 1 year of foodservice was 34.2%. Average scores of job satisfaction were as follows: working environment scored 20.6 out of 25 points, welfare scored 10.3 out of 15 points, human relationships scored 17.5 out of 20 points, and job-itself scored 13.2 out of 15 points. The lowest job satisfaction average was ‘I get paid fairly regarding the working hours and the amount of work’ with a score of 3.6 points. Job satisfaction based on facility type, age, education level, and working period did not show significant differences, whereas hired status, numbers of foodservice children, and intention to change jobs showed significant differences. Hired status showed significant differences with welfare satisfaction (P < 0.05). Numbers of children showed a significant difference with welfare and human relationship satisfaction (P < 0.01, P < 0.05). Intention to change job showed a significant difference with four ele-ments of job satisfaction (P < 0.05, P < 0.01, P < 0.01). In conclusion, to improve job satisfaction of children foodservice employees, working conditions and welfare satisfaction should be increased.","PeriodicalId":438121,"journal":{"name":"Journal of the Korean Dietetic Association","volume":"10 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2015-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":"{\"title\":\"Job Satisfaction of Children Foodservice Employees at Daycare Centers\",\"authors\":\"Hyewon Shin, Ju-Hee Choi, Younghwa Lee, Wookyoun Cho\",\"doi\":\"10.14373/JKDA.2015.21.3.241\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"The research was conducted by center for children’s foodservice management in Hanam-si. In order to improve job satisfaction, a survey was carried out by working conditions and job satisfaction in children foodservice employees working at child daycare centers registered from January to April. Ninety-five surveys out of 120 were collected, and 76 surveys were analyzed. Job satisfaction consisted of four elements, working environment, welfare, human relationships, and job-itself, analyzed by general characteristics. Pearson’s correlation was carried out between job satisfaction and intention to change job by Likert 5 scales using SPSS sta-tistic program. The percentages of child daycare centers owned by civilians was 52.6%, high school education level was 65.8%, permanent workers was 68.4%, and less than 1 year of foodservice was 34.2%. Average scores of job satisfaction were as follows: working environment scored 20.6 out of 25 points, welfare scored 10.3 out of 15 points, human relationships scored 17.5 out of 20 points, and job-itself scored 13.2 out of 15 points. The lowest job satisfaction average was ‘I get paid fairly regarding the working hours and the amount of work’ with a score of 3.6 points. Job satisfaction based on facility type, age, education level, and working period did not show significant differences, whereas hired status, numbers of foodservice children, and intention to change jobs showed significant differences. Hired status showed significant differences with welfare satisfaction (P < 0.05). Numbers of children showed a significant difference with welfare and human relationship satisfaction (P < 0.01, P < 0.05). Intention to change job showed a significant difference with four ele-ments of job satisfaction (P < 0.05, P < 0.01, P < 0.01). In conclusion, to improve job satisfaction of children foodservice employees, working conditions and welfare satisfaction should be increased.\",\"PeriodicalId\":438121,\"journal\":{\"name\":\"Journal of the Korean Dietetic Association\",\"volume\":\"10 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2015-08-02\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"2\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of the Korean Dietetic Association\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.14373/JKDA.2015.21.3.241\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of the Korean Dietetic Association","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.14373/JKDA.2015.21.3.241","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 2

摘要

该调查是由河南市儿童餐饮服务管理中心进行的。为了提高工作满意度,本研究对1 - 4月份注册的儿童日托中心儿童餐饮服务从业人员的工作条件和工作满意度进行了调查。在120个调查中,收集了95个调查,分析了76个调查。工作满意度由工作环境、福利、人际关系和工作本身四个要素组成,并通过一般特征进行分析。运用SPSS统计程序,采用Likert 5量表对工作满意度与跳槽意愿进行Pearson相关分析。平民儿童日托所占比例为52.6%,高中学历占65.8%,常住职工占68.4%,餐饮服务不足1年的占34.2%。工作满意度的平均得分为:工作环境20.6分(满分25分)、福利10.3分(满分15分)、人际关系17.5分(满分20分)、工作本身13.2分(满分15分)。工作满意度最低的是“我得到了与工作时间和工作量相当的报酬”,得分为3.6分。设施类型、年龄、受教育程度、工作年限对工作满意度的影响不显著,而就业状态、餐饮儿童人数、跳槽意向对工作满意度的影响显著。就业状态与福利满意度存在显著差异(P < 0.05)。子女数量与幸福感、人际关系满意度差异有统计学意义(P < 0.01, P < 0.05)。换工作意向与工作满意度的四个要素有显著差异(P < 0.05, P < 0.01, P < 0.01)。综上所述,要提高儿童餐饮从业人员的工作满意度,应提高工作条件满意度和福利满意度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Job Satisfaction of Children Foodservice Employees at Daycare Centers
The research was conducted by center for children’s foodservice management in Hanam-si. In order to improve job satisfaction, a survey was carried out by working conditions and job satisfaction in children foodservice employees working at child daycare centers registered from January to April. Ninety-five surveys out of 120 were collected, and 76 surveys were analyzed. Job satisfaction consisted of four elements, working environment, welfare, human relationships, and job-itself, analyzed by general characteristics. Pearson’s correlation was carried out between job satisfaction and intention to change job by Likert 5 scales using SPSS sta-tistic program. The percentages of child daycare centers owned by civilians was 52.6%, high school education level was 65.8%, permanent workers was 68.4%, and less than 1 year of foodservice was 34.2%. Average scores of job satisfaction were as follows: working environment scored 20.6 out of 25 points, welfare scored 10.3 out of 15 points, human relationships scored 17.5 out of 20 points, and job-itself scored 13.2 out of 15 points. The lowest job satisfaction average was ‘I get paid fairly regarding the working hours and the amount of work’ with a score of 3.6 points. Job satisfaction based on facility type, age, education level, and working period did not show significant differences, whereas hired status, numbers of foodservice children, and intention to change jobs showed significant differences. Hired status showed significant differences with welfare satisfaction (P < 0.05). Numbers of children showed a significant difference with welfare and human relationship satisfaction (P < 0.01, P < 0.05). Intention to change job showed a significant difference with four ele-ments of job satisfaction (P < 0.05, P < 0.01, P < 0.01). In conclusion, to improve job satisfaction of children foodservice employees, working conditions and welfare satisfaction should be increased.
求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
自引率
0.00%
发文量
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信