Internal Consulting Units: A Flexible Friend?

Market disruption and associated client anxiety have become the norm. Digital transformation drives new business models, globalisation amplifies the impact of often controversial economic and policy developments, and available young talent has become scarce. Meanwhile, in the background, the world is facing an environmental catastrophe like never before. Under normal circumstances, senior leaders of organisations would turn to external consultancies in search of answers to such challenges. Reliance on the incumbent strategy behemoths like McKinsey & Company, the Boston Consulting Group, and Bain & Company is, however, no longer a given. Management consultancy firms themselves have also been disrupted (Williams, 2019).