Augmented Reality Assisted Maintenance and Monitoring at Onpremise Data Center

Augmented Reality is a combination of a real-world and a computer-generated environment that can enhance the operation and maintenance experience. This paper aims to describe the implementation process of Augmented Reality in monitoring the health and condition of selected assets in Tenaga Nasional Berhad Research (TNBR) Data Center. This research focuses on asset maintenance and monitoring that requires frequent maintenance and close monitoring that rigorously requires human interventions. Integration with the off-the-shelf solution (Zabbix) and custom-made web-based applications, mobile app and AR viewer is established via Application Programming Interface (API) and respective Software Development Kit (SDK). Artificial Intelligence (AI) modules are embedded with the existing knowledge base to rank the best possible solution for each alert. As a result, the solution shortensdecision-making time and the troubleshooting process, especially with limited expertise.