Planning, Designing and Evaluating Multiple eGovernment Interventions

We consider the scenario where an organ of a public administration, which we refer as the decisionmaker , is requested to plan one or more interventions in some framework related to the Information Society or the eGovernment set of actions. We propose a methodology to support the decisionmaker in orienting, planning, and evaluating multiple (partially overlapping) interventions. In particular, we address two main problems: first, how to decide the structure of the interventions and how to determine the relevant parameters involved; second, how to set up a scoring system for comparing single interventions and its extension to the case of multiple interventions. The methodology unexpectedly shows that i is not always the case that the best outcome is the one obtained by the best projects . We formally model the problem and discuss its computational complexity. Our approach is also effective in process of selecting, from a set of submitted proposals, the ones to be funded.