从商业角度对媒体行业的信息系统和管理进行第一问题评估

Christoph Scheib, A. Lugmayr
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引用次数: 1

摘要

传媒业正经历着从传统媒体向全数字媒体环境的密集转型。在这个市场空间里,环境和消费者行为都在迅速变化。特别是在媒体内部,各种变化正在发生。其中一个变化是引入或改进信息技术基础设施,以支持商业活动-简而言之,引入或改进媒体和创意产业的信息系统和管理。鉴于注重先进的信息管理在媒体公司创造竞争优势方面具有重大影响的关键作用。在这方面,最大的挑战之一是如何有效地管理不断变化的大量非结构化和多样化的数据。这些数据包括传统的商业信息(如客户关系管理(CRM)、供应商关系管理(SRM)、金融供应链管理(FSCM))、与媒体内容直接相关的信息(如媒体信息、元数据、内容信息)以及消费者数据(如社交媒体、客户数据库)。传统媒体公司需要投资最新的IT技术,以便灵活、快速、高效地管理大量的结构化和非结构化数据。另一方面,挑战是在整个组织级别、业务合作伙伴之间和完整的媒体生态系统之间以商业智能的形式交付结构化数据。在本文的范围内,我们提出了第一个问题,即媒体行业中信息系统的定义和管理。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Information systems and management in media industries a first problem evaluation from a business perspective
Media industry is undergoing a very intensive transformation from traditional Media towards fully digital media environments. Within that market space, the environment as well as consumer behavior is changing very rapidly. In particular inside media houses various changes are taking place. One of these changes is the introduction or improvement of IT infrastructure to support business activities - in short, introducing or improving information systems and management in eMedia and creativity industry. In view a focus on advanced information management has a vital role of having a major impact in creating competitive advantage in media companies. In this respect, one of the biggest challenges is how to efficiently manage the ever changing massive amount of mostly unstructured and diverse data. This data consists of traditional business information (e.g. Customer Relationship Management (CRM), Supplier Relationship Management (SRM), Financial Supply Chain Management (FSCM)), information directly related to media content (e.g. media information, metadata, content information), as well as consumer data (e.g. social media, customer databases). Traditional media companies will need to invest in latest IT technology which is able to manage flexibly, quickly and efficiently the large amounts of structured and unstructured data. On the other hand the challenge is to deliver structured data in form of business intelligence throughout the organizational levels, between business partners, and the complete media eco-system. Within the scope of this paper we present a first problem definition of information systems and management in eMedia industries.
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