The Influence of Knowledge Sharing and Digitalization Improvement towards Employees’ Productivity: A Qualitative Approach

Literature indicates that there have been great numbers of publications and papers which highlight specifically the mining industry's development globally through the risk analysis and management perspective. However, theoretical and practical research findings have shown that when analyzing the risk management in the mining industry, it is important to consider not just the human component but also the business process and productivity strategy of related organization. Through the application of qualitative research, this study then intends to gather any useful information through both primary and secondary data sources, such as the interviews and/or acquire the information, which is related to the experience of the participants as the unit of analysis and their viewpoints as well as behavior. Instead of addressing how many or how much, a qualitative research method addresses on the how and why of the research question. As such, this study aims to explain the analysis of the existing business processes of PT Antam Tbk and then re-evaluate if there is any factor that is inefficient and ineffective so that the input from employee affects eventually the employee productivity. As such, this study recommends to apply the strength, weakness, opportunity, threat (SWOT) analysis in order to explain in detail the business process of PT Antam Tbk. Through such analysis abovementioned, this study is assisted to offer both theoretical and managerial contribution. For theoretical contribution, this study mainly aims to deliver a strategy to optimize the business processes better that eventually may increase significantly the value of PT Antam Tbk, especially the employee productivity. Additionally, this study also offers in the particular sections the managerial implications of this study findings.