帕洛波市Atmedika医院工作满意度和工作纪律对服务绩效的影响

Proceedings of the 2nd International Conference of Business, Accounting and Economics, ICBAE 2020, 5 - 6 August 2020, Purwokerto, Indonesia Pub Date : 1900-01-01 DOI:10.4108/eai.5-8-2020.2301163

Pratiwi Bustami, M. Aqsa, M. Surullah

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引用次数: 0

摘要

.本研究旨在探讨帕洛波市Atmedika医院工作满意度和工作纪律对服务绩效的影响。研究方法采用定量方法，采用SPSS 21软件辅助，本次研究的调查对象为68人。抽样方法为概率抽样，主要数据类型为问卷形式。结果显示，工作满意度和工作纪律对帕洛波市Atmedika医院的服务绩效有显著影响。因此，提高服务绩效可以通过提高员工的工作满意度和提高工作纪律来实现。

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The Effect Of Work Satisfaction And Work Discipline On Service Performance At Atmedika Hospital In Palopo City

. This study aimed to determine the effect of job satisfaction and work discipline on service performance at Atmedika Hospital in Palopo City. The research approach was a quantitative method with Statistical Package for Social Science (SPSS) 21 software assistants and the number of respondents in this study was 68 people. The sampling technique was probability sampling with primary data types in the form of questionnairesr. The results showed that job satisfaction and work discipline had a significant influence on service performance at Atmedika Hospital in Palopo City. Thus in improving service performance can be done by increasing employee job satisfaction and increasing work discipline.

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Proceedings of the 2nd International Conference of Business, Accounting and Economics, ICBAE 2020, 5 - 6 August 2020, Purwokerto, Indonesia

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