酒店评论的极性分类:基于词典的方法

2022 International Arab Conference on Information Technology (ACIT) Pub Date : 2022-11-22 DOI:10.1109/ACIT57182.2022.9994180

S. Almatarneh, Israa Abdullah Almatarneh, G. Samara, Mohammad Aljaidi, Amneh Alamleh, Aref Abuawad

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引用次数: 0

摘要

顾客评论是他们对产品、地点、服务等的体验的记录，这些评论是组织和个人感兴趣的焦点，因为它们是顾客购买选择的主要因素。本研究旨在比较三种知名词典在评价酒店和餐厅评论极性方面的表现。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Polarity Classification of Hotel Reviews: Lexicon-Based Method

Customer reviews are documentation of their experiences about products, places, services, Etc., and these reviews are the focus of interest for both organizations and individuals because they are the main factor for customers in their purchasing choices. This study aims to compare the performance of three well-known dictionaries in rating the polarity of hotel and restaurant reviews.

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2022 International Arab Conference on Information Technology (ACIT)

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