EVALUATION OF BINGOL 112 EMERGENCY HEALTH SERVICES

Objective: It is aimed to in this study, to determine the distribution of the pre-hospital emergency health services provided by 112 Emergency Health Services Stations in Bingöl in 2019, 2020 and 2021 according to the number of cases, location of the cases, gender, reasons for the call, pre-diagnosis, the way the cases were concluded and show the changes over the years. Method: This study is a retrospective descriptive study. Within the scope of the study, the data of the 112 Emergency Health Services Stations in Bingöl for the years 2019, 2020 and 2021 were examined through the Emergency Health Automation System (ASOS). The calls given to the stations, the reasons for the call, the distribution according to gender and months, the preliminary diagnoses and the outcome of the cases were evaluated. Results: In Bingöl, the number of cases in 2020 increased by 41.8% compared to 2019, and the number of cases in 2021 decreased by 7% compared to 2020. In 2019, emergency calls were most common in the 18-34 age group (25.2%), while in 2020 (27.1%) and 2021 (25.8), they were most common in the 65 and over age group. While the most common prediagnosis was cardiovascular diseases (12.84%) in 2019, Covid 19 and related diagnoses were the most common in 2020 (28.4%) and 2021 (21.5%). Conclusion: Due to the pandemic, the number of emergency calls has increased significantly. While the population per 112 station in Bingöl is half of the Turkey average, the number of cases per station is below the Turkey average. It is important to take into account regional differences and population density in emergency health services.