感知风险是否会影响购买二手服装的意愿?SHC消费者与非SHC消费者的多群体分析

K. Koay, Chee Wei Cheah, H. S. Lom
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引用次数: 8

摘要

目的本研究旨在基于感知风险理论,探讨二手服装消费者与非二手服装消费者在财务、功能、审美、卫生、心理和社会等感知风险对二手服装购买意愿的影响。设计/方法/方法共收集了290份回应,其中110份来自房屋资助计划的消费者,180份来自非房屋资助计划的消费者。采用偏最小二乘结构方程模型对假设进行验证。此外,进行排列检验和多组分析(MGA)。研究结果表明,不同类型的风险对高收入者和非高收入者的购买意愿有不同的影响。其中,财务风险、审美风险和社会风险是高收入者购买意愿的显著预测因子。而卫生风险和心理风险是影响非置业消费者购买意愿的重要因素。此外,MGA结果还显示,在财务风险、社会风险与购买意愿的关系上,高收入者与非高收入者之间存在显著差异。原创性/价值据作者所知,这是第一次研究不同类型的风险对特价和非特价消费者购买特价商品意愿的影响。研究结果将为从业者提供实用的见解,以制定更有效的策略,以瞄准这两个不同的消费者群体。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Does perceived risk influence the intention to purchase second-hand clothing? A multigroup analysis of SHC consumers versus non-SHC consumers
Purpose This study aims to investigate the influence of perceived risk, including financial, functional, aesthetic, sanitary, psychological and social risks, on the intention to purchase second-hand clothing (SHC) between SHC consumers and non-SHC consumers based on perceived risk theory. Design/methodology/approach A total of 290 responses were collected, with 110 from SHC consumers and 180 from non-SHC consumers. Partial least squares structural equation modelling was used to validate the hypotheses. Additionally, a permutation test and multigroup analysis (MGA) were performed. Findings The findings indicate that different types of risk have varying effects on both SHC and non-SHC consumers’ intention to purchase SHC. In particular, financial, aesthetic and social risks are found to be significant predictors of purchase intention for SHC consumers. By contrast, sanitary and psychological risks are significant predictors of purchase intention for non-SHC consumers. Furthermore, the MGA results indicate a significant difference between SHC consumers and non-SHC consumers in the relationship between financial risk, social risk and purchase intention. Originality/value To the best of the authors’ knowledge, this is the first study to examine the effects of different types of risk on the intention to purchase SHC in both SHC and non-SHC consumers. The findings will provide practitioners with practical insights for developing more effective strategies to target these two distinct consumer groups.
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