A Study of the Factors Influencing the Satisfaction and the Intention to Use a Mobile Migrant Worker Job Information Application

This study is designed to explore the factors that influence the satisfaction and the intention to use an application that provides job information to migrant workers and helps companies to find migrant workers. Quality of information, utilization, and environment are studied to see if these factors influence satisfaction and intention to use the application through a survey of migrant workers and employers. The results found that the environment was not a factor; however, information and utilization are related to satisfaction and intention to use for both groups. Utilization has the most influence on the satisfaction for both groups. Information (utilization) has the greatest influence on the intention to use for the migrant workers (the job seekers).