Supporting maintenance decisions with expert and event data

A successful maintenance program incorporates planning and follow-up processes, including systematic feedback and data collection systems and routines. The aim of our study is to find methods for predicting the number of failures and the time to the next failure using expert data, which is updated with the collected event data. In this study, three methods for predicting the number of failures were compared. The event and expert data was collected from a Finnish board mill. Tested predicted methods included the moving average, and models for the Poisson process and power law process. With our data set, moving average delivered as good estimates as the more sophisticated ones. One of the four test cases showed especially large variations in the recorded yearly failure rate and none of the testing predicting methods delivered reliable estimates in this case. Because maintenance actions are carried out also during other stoppages, the event data proved to be insufficient for time to failure predictions. The results proved that a continuously improving maintenance program should be based, not only on the event data, but also on all other relevant information. This means than data from different sources need to be combined and the quality of the recorded data must be high.