捕捉知识工作者的情境和心理状态

Saskia Koldijk
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引用次数: 0

摘要

我们生活在一个信息社会,在这个社会中,有效和高效的信息互动是至关重要的。许多人是知识工作者,他们的主要工作是解释和生成信息。由于他们典型的工作环境,这些人在处理信息时经常会感到压力[1]。他们被所有可用的信息所淹没,并且由于不适当的干扰,例如收到带有信息请求的邮件,他们的工作方式往往是碎片化的。因此,这种工作方式会降低工作中的幸福感,对一些人来说,最终可能会导致精疲力竭。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Capturing context and mental state of knowledge workers
We live in an information society, in which effective and efficient interaction with information is crucial. Many people are knowledge workers, whose main job it is to interpret and generate information. Due to their typical working conditions these people often experience stress while working with information [1]. They get overwhelmed by all the available information and often have a fragmented way of working due to inappropriate interruptions, for example by incoming mails with information requests. As a consequence, this way of working can diminish well-being at work, which -for some people- may finally result in burn-out.
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