确定儿童在教育机构营养方面的消费动机的方法学方法

A. Konovalenko
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摘要

本文将分析消费者动机的方法作为影响消费者行为模型的一个因素。一般的科学认知方法和特殊的方法:分析、综合、比较、概括、分组,收集原始数据的调查方法,所得结果的统计分析方法,将所得数据可视化的图形方法,评估动机来源和参考点的矩阵方法。本文描述了将消费者动机定义为消费者行为的内部因素的方法,其中涉及根据受访者对其优先级的指示确定动机的个人因素的重要性;这些动机的特征,考虑到发生的来源(外部刺激/内部动机)和动机的取向(恐惧/追求成就);将动机因素按所属动机源及其参考点的形式分组成“动机源-参考点”矩阵,从而确定提及频率的总价值;在“动机源-基准”矩阵的基础上构建消费者动机场,该矩阵表征了消费者动机的关键向量,并作为企业实体制定细分市场营销活动战略的指南。基于所提出的方法,根据调查结果对适龄儿童在食品产品和服务市场中的动机进行了分析。孩子在成长过程中动机的变化已经得到证实。这些结果表明,孩子们权衡他们享受食物的欲望与其他价值观,往往不明白他们可以反对自己享受食物的欲望。儿童心理动机导向的优先向量是指他们内心的恐惧和自己对成就的渴望。基于对教育机构食品和食品服务市场中儿童消费行为的研究结果,通过评估动机的来源和参考点,构建动机场,证实了确定消费品市场中消费者动机关键特征的方法。建议使用所提出的方法方法来表征消费品市场中消费者各个细分市场的动机,以便进一步规划商业实体的营销活动。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Methodological approaches to determining the consumer motivation of children regarding nutrition in educational institutions
The article considers approaches to the analysis of consumer motivation as a factor that affects on the model of consumer behavior. General scientific methods of cognition and special methods were used: analysis, synthesis, comparison, generalization, grouping, a survey method for collecting primary data, methods of statistical analysis of the results obtained, a graphical method for visualizing the data obtained, a matrix method for assessing the source and reference point of motivation. The proposed methodological approach to the definition of consumer motivation as an internal factor of consumer behavior is described, which involves the determination of the importance of individual factors of motivation based on the respondents' indication of their priority; characteristics of these motives, taking into account the source of occurrence (external stimulus / internal motives) and the orientation of motivation (fears / striving for achievement); grouping of motivation factors by belonging to the source of motivation and its reference point in the form of the «Source-reference point of motivation» matrix, which provides for the determination of the total value of the frequency of mention; building the consumer's motivational field on the basis of the «Source-benchmark of motivation» matrix, which characterizes the key vector of consumer motivation and serves as a guide for business entities to develop a strategy for marketing activities in the market segment. Based on the proposed approach, an analysis of the motivation of school-age children in the market of food products and services was carried out on the results of the survey. Changes in the child’s motivation in the process of growing up have been proven. These results indicate that children weigh their desire to enjoy food with other values, often not understanding what they can oppose to their own desire to enjoy food. The priority vector of children psychological motivation direction is a reference to internal fears and their own desire for achievement. Based on the results of the research of children consumer behavior in the market of food and food services in educational institutions, a methodology for determining the key characteristics of consumer motivation in the consumer goods market by assessing the source and reference point of motivation and building a motivational field was substantiated.  It is advisable to use the proposed methodological approach to characterize the motivation of individual segments of consumers in the consumer goods market in order to further planing the marketing activities of business entities.
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