评估儿科病房护士在儿童疼痛过程中使用的程序性沟通技巧

Shramana Ray, Asha P. Shetty
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引用次数: 0

摘要

背景:当儿童和年轻人来到医疗环境时,他们面临着从恐惧到焦虑的一系列情绪,所有这些情绪都可能因不熟悉的环境、人员和设备而加剧。在任何手术过程中与孩子进行适龄的交流都可以使孩子理解他们所处的水平。本研究的目的是评估护士在儿科病房的儿童疼痛过程中使用的程序沟通技巧。方法:采用《儿科程序沟通清单》对我院儿科病房60例患儿采血和静脉插管进行观察性研究。采用目的抽样技术。结果:参与调查的护士中,有55名(91.6%)护士在手术前对患儿进行了说明,45名(75%)护士在手术过程中避免使用否定词。55名(91.6%)护士给予选择和授权。40名(66.6%)护士允许儿童独立,15名(25%)护士允许儿童玩耍和熟悉某些设备。最多50名护士(83.3%)同时使用干扰物进行沟通。结论:多数护士在护理过程中使用了适合儿童年龄的沟通技巧。
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Assess the procedural communication techniques nurses uses during painful procedure of children in paediatric ward
Background: When children and young people present to healthcare environments, they are faced with a range of emotions, from fear to anxiety, all which are potentially exacerbated by unfamiliar surroundings, people and equipment. Age appropriate communication to the child during any procedure can make the child understand at their level about the procedure. The study aimed to assess the procedural communication techniques nurses uses during painful procedure of children in Paediatric ward of Aims, BBBSR. Method: The observational study was done on 60 events of blood sampling and intravenous cannulation among children in Paediatric Ward of AIIMS, BBSR using a Checklist for Paediatric Procedural communication. Purposive sampling technique was used. Result: Among all participant nurses 55 (91.6%) explained the procedure to the children before doing, 45 (75%) nurses avoided negative words during the procedure. 55 (91.6%) nurses gave choices and empower. 40 (66.6%) nurses allowed children’s independence and 15 (25%) nurses allowed to play and get familiar with certain equipment. Maximum nurses 50(83.3%) were used of distractor along with communication. Conclusion: Majority of the nurses used age specific communication techniques during procedures with the children.
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