2019冠状病毒病大流行期间印尼公司信息和通信技术的使用

A. Gui, I. G. So, Hasnah Haron, Nurul Nazlia Jamil, S.I.P. M.Si. Synthia Atas Sari, Eddy Eddy
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引用次数: 0

摘要

企业依靠信息技术来检索和存储数据。这些数据用于在组织的所有级别上做出业务决策。由于COVID-19大流行,企业对信息技术的依赖程度有所提高,以帮助企业将员工和供应链合作伙伴联系起来。由于印尼新兴市场正在增长,有必要调查采用信息和通信技术的日益增长的意图。原因是,在新冠疫情期间,印尼企业的生存能力取决于其竞争力和业务的可持续性。本研究透过使用者满意度、确认、感知易用性和感知有用性来调查资讯科技的使用意向。数据收集自45名在该行业工作的员工。调查结果表明,大流行之前和大流行期间存在差异。在与文献对标后,感知有用性和满意度对采用信息技术不显著。原因是由于大流行迫使员工接受技术并改变员工的职业道德。该结果有助于文献扩展经验证据,并为调查大流行前后的情况提供未来方向。实际上,公司应该分阶段引入信息技术,这样才不会增加用户的不满。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Indonesian Firms Information and Communication Technology Usage during Covid-19 Pandemic
Businesses relies on information technology to retrieve data and store data. The data is used for making business decisions at all levels of an organization. Due to the COVID-19 pandemic, the reliance on information technology has risen to help companies connect their employees and their supply chain partners. Since Indonesia emerging market is growing, there is a need to investigate the growing intention to adopt information and communication technology. The reason is that Indonesian companies’ survivability relies on their competitiveness and sustainability in business during the COVID-19 pandemic. This study investigates intention to use information technology through user satisfaction, Confirmation, perceived ease of use, and perceived usefulness. Data were collected from 45 employees working in the industry. The findings show that there is a difference between before pandemic and during the pandemic. After benchmarking the result with the literature, perceived usefulness and satisfaction were not significant to adopting information technology. The reason is due to pandemic forced employees to embrace technology and change employees’ work ethic. The result contributes to the literature extending the empirical evidence and providing future direction to investigate pre- and post-pandemic situations. Practically, companies should introduce information technology in phases so that it will not increase user dissatisfaction.
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