Supply Chain Operations Reference Model for the Flight Simulator Maintenance Service Process Model: A Case Study of Asian Aviation Training Centre

This study aims to present the flight simulator maintenance process model. To avoid failures of the system and mechanical, it is necessary to implement the maintenance processes. Moreover, flight simulator operator has to ensure that the performance of the devices qualified with the international regulations published by EASA, ICAO, and FAA. This paper demonstrates the maintenance process model and framework which is adapted to the supply chain operations reference (SCOR) model, to implement the flight simulator maintenance supply chain. The maintenance process model purposed with the most popular notation which called Business Process Model and Notation (BPMN) to support identification and visualisation of the processes as well as validate the effectiveness of models through the reviewing and analysing methodology with the experts in the field.