外国人眼中的俄罗斯谈判文化

M. Bulakhtin
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引用次数: 0

摘要

外国谈判者的观察是了解俄罗斯谈判文化的宝贵来源。他们注意到俄罗斯人性格的两重性和不一致性,俄罗斯人情绪的显著波动,决定了他们行为的不可预测性。然而,外国观察人士也指出,在与俄罗斯的谈判中,理性行为有着重要的经验。研究人员注意到俄罗斯人对国家安全问题的特别关注,以及他们对“权力”和“实力”的尊重(有时被解释为“帝国思维”)。此外,俄罗斯谈判代表坚持捍卫自己的立场,他们表现出尽可能充分实现这一立场的愿望,他们争取平等的伙伴关系,有时这些努力为他们带来单方面的优势。俄罗斯人希望在谈判中发挥主导甚至主导作用,他们更喜欢设定议程,并试图隐藏自己的弱点,目的是防止对方利用可能造成损害的优势。这种态度解释了俄罗斯人不愿妥协的原因,他们认为这是软弱的表现。俄罗斯人主要信任和合作他们的社区成员(“文化内谈判”),对代表“外来”群体的外国同事表现得不那么开放(“文化间谈判”)。西方谈判代表注意到,代表团团长而非专家的意见起着决定性作用。对犯错的恐惧以及对惩罚的恐惧阻碍了俄罗斯人冒险的谈判行为和偏离他们的指示。俄罗斯谈判代表受到外国同行的高度重视。然而,一些专家建议,应该避免夸大俄罗斯伙伴的“威胁性”和“压倒性”力量。他们建议与俄罗斯人打交道时要坚定,努力建立信任和良好的个人关系,并证明他们眼中的可靠性,以便在谈判中获得利益。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
THE RUSSIAN NEGOTIATION CULTURE THROUGH THE EYES OF FOREIGNERS
Foreign negotiators’ observations represent a valuable source of understanding the Russian negotiation culture. They pay attention to the duality and inconsistency of the Russian character, significant fluctuations in the mood of Russians, which determine the unpredictability of their behavior. However, foreign observers also point a significant experience of rational behavior within the Russian negotiation. Researchers notice the special attention that Russians pay to the issues of national security and their respect for “power” and “strength” (that sometimes is explained as “imperial thinking”). Also, Russian negotiators are persistent in defending their position, they demonstrate desire to realize it as fully as possible, they struggle for equal partnership relations and sometimes these efforts bring unilateral advantages for them. Russians want to play a leading and even dominant role during negotiations, they prefer to set the agenda and try to hide their weaknesses in aim to prevent a counterpart from taking advantage that may cause damage. Such approach explains the reluctance of Russians to make compromises, which they perceive as a manifestation of weakness. Russians trust and cooperate primarily with members of their community (“intracultural negotiations”) and demonstrate less openness to foreign colleagues who represents the “alien” group (“intercultural negotiations”). Western negotiators note the decisive role of opinions made by delegation heads rather than experts. The fear of making mistakes and consequently the fear of punishment holds the Russians back from risky negotiating behavior and deviations from their instructions. The Russian negotiators are taken very seriously by their foreign colleagues. Nevertheless, some experts recommend that exaggerating the “threatening” and “overwhelming” power of the Russian partners should be avoided. They advise to be firm dealing with Russians, to strive to establish trust and good personal relations, and to prove reliability in their eyes for gaining benefits from negotiations.
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