COVID-19大流行结束后,同情和沟通对员工的影响

Christian Wiradendi Wolor, Suherdi Suherdi, Rizki Firdausi Rachma Dania, A. Nurkhin, R. Rofaida
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引用次数: 0

摘要

2019冠状病毒病大流行给组织内部带来了许多变化,包括同情心和员工沟通方面的变化,这些变化也会影响员工的绩效。在这次大流行结束并过渡到流行状态后,进行这项研究非常重要。本研究的目的是探讨员工之间的情感和沟通是如何影响工作满意度、员工承诺和员工绩效的因素。采用有目的抽样的方法,样本由200人组成,共计雅加达的企业员工。样本取自雅加达市。在数据处理中使用定量和关联技术,以及调查技术和结构方程建模。根据这项研究的结果,同情心对员工的绩效没有影响。另一方面,同情心是一个人对工作的满意度和对职业的投入程度的一个因素。同样,员工之间的沟通也会影响工作幸福感、工作投入和工作表现。此外,工作幸福感与员工绩效之间存在相关性,工作敬业度也会影响员工绩效。本研究的结果提供了一个学术和实践的概述,可用于帮助企业在COVID-19爆发期间提高员工的工作承诺,员工的工作幸福感和员工绩效
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Implications of compassion and communication for employees after the COVID-19 pandemic is over
The COVID-19 pandemic has brought about many changes within the organization, including the aspects of compassion and employee communication which also affect employee performance. After this pandemic is over and transitioning into an endemic state, it is very important to do this research. The purpose of this study was to investigate how affection and communication between employees are elements that influence job satisfaction, employee commitment, and employee performance. The method of purposive sampling was utilized, and the sample consisted of 200 people totaling corporate employees in Jakarta. The sample was taken from the city of Jakarta. Quantitative and associative techniques are used in data processing, along with survey techniques and structural equation modeling. According to the findings of this study, compassion has no bearing on the performance of employees. On the other side, compassion is a factor in how satisfied one is in their employment and how committed they are to their profession. In a similar vein, communication among employees influences job happiness, devotion to one’s work, and performance on the job. In addition, there is a correlation between job happiness and employee performance, as is the case with work dedication, which also influences employee performance. The findings of this study provide an academic and practical overview that may be used to aid businesses in developing employee work commitment, employee job happiness, and employee performance during the period when the COVID-19 outbreak was occurring
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