产品质量对皮肤护理购买决定的影响(客户Larissa Aesthetic cench分支的研究)

Zuraidah Zuraidah, Angelia Nesma Yunika Putri
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摘要

为了满足顾客的需求和愿望,有一件事是每个公司在市场竞争中必须注意的。在选择产品时,客户通常会对要购买的产品进行批判性评估。客户当然希望根据支付的价格获得高质量的产品。当决定购买一种产品时,这意味着顾客已经决定了买什么,决定了买还是不买,决定了何时何地购买,以及决定了如何购买。本研究旨在确定产品品质对Larissa美容中心Kediri分店消费者购买护肤产品决策的影响。本研究采用定量方法,本研究的工具是一份问卷,发给参与研究的受访者。至于本次研究的人群是穆斯林消费者Larissa审美中心Kediri分部。概率抽样是本研究中使用的抽样技术,特别是简单随机抽样技术。通过使用斯洛文公式,研究人员选取了Larissa美容中心Kediri分部的336名顾客作为样本。采用描述性资料分析、效度检验、信度检验、经典假设检验和假设检验对数据进行处理。结果表明,所形成的回归方程为Y = 14.971 + 0.6995 x。根据t检验的结果可知,t计数10.010≥表1.6525的结果t(0.000 <0.05)的显著性值,则拒绝H0,接受H1。这表明,产品质量(X)对购买决策(Y)有积极的显著影响。根据已经进行的R方显著性检验,结果表明,产品质量对购买决策的显著影响为0.530或53%。而其余47%的购买决定受到本研究未考虑的其他变量的影响,即价格、促销和位置。关键词:产品质量,采购决策,拉里萨美学中心
本文章由计算机程序翻译,如有差异,请以英文原文为准。
PENGARUH KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN SKIN CARE (Studi Pada Konsumen Larissa Aesthetic Center Cabang Kediri)
To satisfy customer needs and desires, there is one thing that every company must pay attention to when it comes to competing in the market. When choosing a product, customers usually make a critical assessment of the product to be purchased. Customers certainly want to get quality products according to the price paid. When deciding to purchase a product, it means that the customer has already decided what to buy, decided to buy or not, decide when and where they will buy, and decide how they will buy it. This study aims to determine the effect of product quality on purchasing decisions for skin care for consumers of Larissa aesthetic center Kediri branch. This study uses quantitative methods, the instrument in this study is a questionnaire given to respondents in the study. As for the population in this study are Muslim Consumers Larissa Aesthetic Center Kediri Branch. Probability sampling is the sampling technique used in this study, especially the simple random sampling technique. By using the Slovin formula, the researchers took a sample of 336 customers of Larissa Aesthetic Center Kediri Branch. The data were processed using descriptive data analysis, validity test, reliability test, classical assumption test, and hypothesis testing. The results showed that the regression equation formed was Y = 14.971 + 0.695X. According to the results of the t test it is known that the significance value of t (0.000 <0.05) with the results of t count 10.010 ≥ t table 1.6525 then H0 is rejected and H1 is accepted. This shows that product quality (X) has a positive and significant effect on purchasing decisions (Y). Based on the R square significance test that has been carried out, the results show that product quality has a significant effect on purchasing decisions by 0.530 or 53%. While the remaining 47% of purchase decisions are influenced by other variables not examined in this study, namely price, promotion and location.Keywords: Product Quality, Purchasing Decision, Larissa Aesthetic Center
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