Web-based customer network management

This paper presents a framework for managing customer networks using the Web technology. This framework extends the current Web technology which is being used for transferring various information on the Internet to those which can be used to transfer management requests and replies as well as traps and event notifications. A Web browser is used as a universal user interface for monitoring and controlling the activities of the networks. Using this framework, we have developed an integrated customer network management system which can manage SNMP-enabled or CMIP-enabled network devices. We also applied the CORBA technology to accommodate both SNMP and CMIP protocols. The details of our prototype implementation are also presented.