Salesforce技术:云上的完整CRM解决方案

Sakshi Koli, R. Singh, Prince Rana, Aman Aggarwal, Ankur Dumka
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引用次数: 1

摘要

随着越来越多的数据的产生,公司需要利用一个平台来帮助他们更好地利用客户数据,而Salesforce就是这样一个客户关系管理(CRM)平台。Salesforce是领先的按需客户关系管理系统,运行在Force.com平台上。它是一个基于云的CRM解决方案。在本文中,我们讨论了Salesforce中使用的术语和技术,以及它的核心架构和挑战。我们还介绍了按需解决方案如何优于本地解决方案。本文旨在强调Salesforce.com的重要性,以及它如何为客户提供一个简单易用但功能强大的客户关系管理系统。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Salesforce Technology: A Complete CRM Solution on the Cloud
With the generation of more and more data, companies need to leverage a platform that helps them make good use of their customer data, and Salesforce is one such Customer Relationship Management (CRM) platform. Salesforce is the leading on-demand Customer Relationship Management system that runs on the Force.com platform. It is a cloud-based CRM solution. In this article, we've covered the terms and technology utilized in Salesforce, as well as its core architecture and challenges. We've also covered how an on-demand solution is superior to an on-premise one. This article aims to highlight the significance of Salesforce.com and how it contributes to offering Customers a simple-to-use yet incredibly powerful Customer Relationship Management system.
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