社会化媒体营销对品牌资产和消费者购买意愿的影响

Saadet Sağtaş
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引用次数: 3

摘要

社交媒体是一种基于互联网的创新,以其动态和相互互动的结构在全球拥有数百万用户。社交媒体被定义为传统媒体渠道的数字化,它改变了人与人之间的沟通方式。随着时间的推移,提供人与人之间沟通和互动的社交媒体应用程序已经成为企业的重要竞争工具。社交媒体应用程序的用户日益增加,这一增长导致企业急于通过社交媒体渠道持续快速地与消费者沟通。本研究的目的是检验社会化媒体营销对消费者购买意愿的影响。在本研究中,通过开发的模型,考察了社交媒体营销活动对感知品牌equıty和购买意愿的影响。在研究范围内,对227名拥有Facebook账户并积极关注Facebook上任何品牌资料的用户进行了一项在线调查。通过SmartPLS程序分析获得的数据。通过分析,可以确定社交媒体营销对品牌equıty和购买意愿有积极的影响。根据研究结果,可以说企业可以通过有计划和明确的社交媒体营销策略来提高品牌价值感知。借助社交媒体营销,企业可以在许多领域获得显著优势,例如品牌忠诚度、减少广告费用和提高盈利能力、获得大量消费者群体以及改变品牌对购买行为的态度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The effect of social media marketing on brand equity and consumer purchasing intention
Social media is one of the internet-based innovations that reach millions of users around the world with its dynamic and mutually interactive structure. Social media is defined as the digitalization of traditional media channels, and has changed the way of interpersonal communication. Social media applications that provide communication and interaction between people have become an important competitive tool for businesses over time. Users of Social Media Applications are increasing day by day and this increase has caused businesses a rush to communicate with their consumers continuously and quickly through social media channels. The purpose of this study is to examine the effect of social media marketing on consumer purchase intention. In this study, the affect of social media marketing activities on perceived brand equıty and purchasing intention has been examined through the developed model. Within the scope of the study, an online survey was conducted with 227 users who have a Facebook account and actively follow any brand profile on Facebook. The data obtained were analyzed through the SmartPLS program. As a result of the analysis, it has been determined that there is social media marketing has positive influence on brand equıty and purchasing intention. In the light of the findings obtained from the study, it could be said that businesses can increase their brand value perception with planned and well-defined social media marketing strategies. With social media marketing, businesses can gain significant advantages in many areas such as brand loyalty, reduced advertising expenses and increased profitability, access to a large consumer audience and altered brand attitudes into purchasing behavior.
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