谈判前活动:谈判者为谈判做准备的主要活动研究

Teuta Balliu, Artan Spahiu
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引用次数: 1

摘要

大部分的研究主要集中在谈判桌上发生了什么,而不是它的准备和计划。通过本文,我们将试图强调在商务谈判中必须进行的准备和计划活动的重要性。为此目的,我们审查了有关这些谈判前进程的谈判文献以及每项进程的必要活动。最重要的问题之一是谈判者在多大程度上遵循关于谈判前过程的文献建议。这是一种定量研究设计,通过访谈和为其设计的提问者来收集数据,并对所获得的结果进行分析和逻辑推理。这项研究的结果来自68名受访者的提问者,他们提供了对他们作为谈判一部分进行的准备和计划活动的理解。本研究发现谈判者遵循谈判文献中建议的最重要的活动。从字面上理解,准备和规划过程在谈判之前,这意味着它们通常在谈判双方会议之前进行。事实上,即使是这项研究也表明,这些活动不仅发生在会议之前,也发生在会议之后,作为为下一次会议做准备的第一步。在这方面,我们建议不要将准备和计划视为单一事件,而是将其视为周期性过程。这些发现可以被商业谈判者和不同的公司使用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Pre-Negotiation Activities: A Study of the Main Activities Undertaken by the Negotiators as Preparation for Negotiation
The most part of the researches has largely been focused on what happens at the negotiation table, rather than in its preparation and planning. Through this paper we will try to underline the importance of the preparation and planning activities which are necessarily undertaken in a business negotiation. For this purpose, we have reviewed the negotiation literature regarding these pre-negotiation processes and the necessary activities for each of them. One of the most important concerns is the extent to which the negotiators follow the literature recommendations about pre-negotiation processes. This is a quantitative research design which tries to collect data, through interviews and a questioner designed for it and makes analyzes and logical deductions on the results achieved. The results of this study derive from a questioner with 68 respondents, who provide an understanding of the preparation and planning activities they conduct as part of their negotiations. This study finds out that the negotiators follow the most important activities which are suggested by the negotiation literature. It is literally understandable that the preparation and planning processes precede the negotiation, which means that they are conducted generally before the meeting between the negotiating parties. In fact, even this study shows that these activities occur not only before a meeting but also after it, as the first step in preparing for the next meeting. In this regard we suggest seeing the preparation and planning not as a single event, but as cyclical processes. These findings can be used by business negotiators and by different companies.
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