利用技术为用户定制电子信息

A. Surray, R. Lavoie
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引用次数: 0

摘要

本文考察了北方电信有限公司(Nortel) X754部门(位于加拿大渥太华)进行的一个项目,该项目旨在提供定制的最终用户文档。作者研究了两种技术:adobeacrobat可移植文档格式(pdf)文档中的超链接路径,以及使用SoftQuad的辅助应用程序PanoramaPRO进行结构化文档处理。方法包括:对最终用户信息需求进行实地研究,在文件中创建超链接路径;以及为结构化文档信息定义元素和属性。对于每个原型,用户都可以选择和查看根据他们的需要定制的信息。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Using technology to tailor electronic information to users
The paper examines a project conducted within Northern Telecom Limited (Nortel) Department X754 (located in Ottawa Canada), designed to provide customized end-user documentation. The authors investigate two technologies: hyperlink paths in Adobe Acrobat portable document format (pdf) documents, and structured-document processing using SoftQuad's helper application PanoramaPRO. The methodology includes: conducting field research on end-user information requirements, creating hyperlink paths in documents; and defining elements and attributes for structured-document information. With each prototype, users are able to select and view information customized for their needs.
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