L. Machado, Igor Steinmacher, S. Marczak, C. D. Souza
{"title":"在线论坛如何补充软件众包中的任务文档","authors":"L. Machado, Igor Steinmacher, S. Marczak, C. D. Souza","doi":"10.1145/3387940.3391497","DOIUrl":null,"url":null,"abstract":"An issue in software crowdsourcing is the quality of the task documentation and the high number of registered crowd workers to solve tasks but few submitted solutions only. This happens because uncommunicated or misunderstood requirements can lead crowd workers to deliver a solution that does not meet the customers' requirements or, worse, to give up submitting a solution. In this paper, we present an empirical study in which we analyzed task documentation and online forums messages associated with 25 Software Crowdsourcing (SW CS) challenges. The findings corroborate that weak documentation is a challenge in SW CS. Meanwhile, online forums allow crowd workers to gather additional technical and operational information that is not present in the official task documentation. We provide a stepping stone towards understanding the interplay between requirements and communication, to make it possible to improve SW CS development processes, practices, and tools.","PeriodicalId":309659,"journal":{"name":"Proceedings of the IEEE/ACM 42nd International Conference on Software Engineering Workshops","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2020-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"How Online Forums Complement Task Documentation in Software Crowdsourcing\",\"authors\":\"L. Machado, Igor Steinmacher, S. Marczak, C. D. Souza\",\"doi\":\"10.1145/3387940.3391497\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"An issue in software crowdsourcing is the quality of the task documentation and the high number of registered crowd workers to solve tasks but few submitted solutions only. This happens because uncommunicated or misunderstood requirements can lead crowd workers to deliver a solution that does not meet the customers' requirements or, worse, to give up submitting a solution. In this paper, we present an empirical study in which we analyzed task documentation and online forums messages associated with 25 Software Crowdsourcing (SW CS) challenges. The findings corroborate that weak documentation is a challenge in SW CS. Meanwhile, online forums allow crowd workers to gather additional technical and operational information that is not present in the official task documentation. We provide a stepping stone towards understanding the interplay between requirements and communication, to make it possible to improve SW CS development processes, practices, and tools.\",\"PeriodicalId\":309659,\"journal\":{\"name\":\"Proceedings of the IEEE/ACM 42nd International Conference on Software Engineering Workshops\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2020-06-27\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Proceedings of the IEEE/ACM 42nd International Conference on Software Engineering Workshops\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1145/3387940.3391497\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the IEEE/ACM 42nd International Conference on Software Engineering Workshops","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/3387940.3391497","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
How Online Forums Complement Task Documentation in Software Crowdsourcing
An issue in software crowdsourcing is the quality of the task documentation and the high number of registered crowd workers to solve tasks but few submitted solutions only. This happens because uncommunicated or misunderstood requirements can lead crowd workers to deliver a solution that does not meet the customers' requirements or, worse, to give up submitting a solution. In this paper, we present an empirical study in which we analyzed task documentation and online forums messages associated with 25 Software Crowdsourcing (SW CS) challenges. The findings corroborate that weak documentation is a challenge in SW CS. Meanwhile, online forums allow crowd workers to gather additional technical and operational information that is not present in the official task documentation. We provide a stepping stone towards understanding the interplay between requirements and communication, to make it possible to improve SW CS development processes, practices, and tools.
求助内容：
应助结果提醒方式：
京公网安备 11010802042870号
