网络公关和女权主义平台的对话参与(“集体”和“免疫”)

Sónia de Sá
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引用次数: 0

摘要

女权主义运动目前正在通过参与和聚集积极分子和认同女权主义事业的公众的能力来维护自己,他们在争取妇女权利的斗争中有共同的空间,他们创造了存在的空间,并为这场斗争赋予了维度:数字社交网络。本文的目的是了解在对话支持下的传播策略,当涉及到女权主义及其与争取性别平等、结束性别暴力或消除种族主义的密切联系时,这些策略构成了这种意义的聚合和分享。基于网络公关理论综述(Grunig, 2009;Kent, 2017),网络对话(Theunissen & Wan Noordin, 2011;Smith & Taylor, 2017;网络女权主义(Fullagar, Parry and Johnson, 2019;Keller, Mendes & Ringrose, 2018;ara,威廉和托尔塔哈达,2019;Yang, Uysal & Taylor, 2017),我们将内容分析(Bardin, 2006)应用于两个葡萄牙女权主义平台上的出版物和数字互动。因此,在Lane和Kent(2018)提出的对话参与互动模型的改编中,这项探索性研究分析了Coletiva和INMUNE(葡萄牙Mulher Negra研究所)的对话参与。然而,分析结果显示,组织与其受众之间的对话参与程度较低,因此,阻止网络仇恨集群的集体力量减少,其主角越来越多,操作方式也越来越高科技和有效。因此,结果表明,所分析的两个平台并没有采用对话的传播策略,将组织与公众之间的交流限制在经典的自上而下的传播选项中,总结了社交数字媒体对话参与对出版物单向性内容和对评论和其他反应的开放性的实践。对于提出的假设,只有一个得到了验证,考虑到1)在两个女权主义平台的内容分析中没有明显的对话参与,2)虽然我们无法在两个女权主义平台的内容分析中进行验证,理论回顾验证了在线反女权主义和反仇恨集群可以通过在线反女权主义和反仇恨集群进行斗争,并且在传播信息方面具有与前者相同的效果。在这里,网络公关必须在战略和战术上发挥领导作用。这项工作还提出了一个基于Lane和Kent(2018)更广泛的初步建议的模型,用于分析数字社交网络中的对话参与。我们提出的模型包括六个类别:1)评论、分享和/或表情符号的存在;2)评论和回答的存在;3)对话的存在(具有五个对话原则:互惠、亲近、共情、风险和承诺;参见肯特,2017)。4)存在选择主题和对话流程的自由(公众和组织双方都有选择主题和对话流程的自由);5)没有议程或操纵(当无意将问题提上议程时,本质上是那些表明操纵的问题);6)修辞(当参与对话的双方都采用说服策略时)。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
As RP em rede e o envolvimento dialógico em plataformas feministas (“A Coletiva” e “INMUNE”)
Feminist movements are currently asserting themselves by the capacity of involvement and aggregation of activists and the public identified with the feminist cause, who have in common both the struggle for women's rights and the spaces where they create existence and attribute dimension to that struggle: digital social networks. The purpose of this article is to understand the communication strategies, supported by dialogue, that underlie this aggregation and sharing of meaning when it comes to feminism and its close connection with the fight for gender equality, the end of gender violence or the eradication of racism. Based on the theoretical review on networked PR (Grunig, 2009; Kent, 2017), networked dialogue (Theunissen & Wan Noordin, 2011; Smith & Taylor, 2017; and networked feminism (Fullagar, Parry and Johnson, 2019; Keller, Mendes & Ringrose, 2018; Araüna, Willem & Tortajada, 2019; Yang, Uysal & Taylor, 2017), we applied content analysis (Bardin, 2006) to publications and digital interactions on two Portuguese feminist platforms. Thus, in an adaptation of the model proposed by Lane and Kent (2018) - Dialogic Engagement Interaction - this exploratory study analyzes the dialogical involvement of Coletiva and INMUNE - Instituto da Mulher Negra de Portugal. The analysis results, however, shows a low level of dialogical involvement between organizations and their audiences and, consequently, a reduced collective force to stop online hate clusters with increasing protagonism and with highly technological and effective modus operandi. Thus, the outcomes indicate that the two platforms analyzed do not apply communication strategies through dialogue, limiting exchanges between the organization and the public to the classic top-down communication option, summarizing the practice of dialogical involvement in social digital media to the publication unidirectional content and openness to comments and other reactions. As for the hypotheses raised, only one of them was validated, taking into account that 1) there was no significant dialogical involvement in the content analysis of the two feminist platforms, and 2) although we were unable to verify in the content analysis of the two feminist platforms, the theoretical review validated the idea that online anti-feminist and hate clusters can be fought by online anti-feminist and anti-hate clusters with the same effectiveness in spreading messages as the former. And here, the networked PR must take the strategic and tactical leadership of the action. This work also proposes a model for the analysis of dialogical involvement in digital social networks based on the broader initial proposal of Lane and Kent (2018). The model we propose comprises six categories: 1) existence of comment(s), sharing(s) and / or emoji(s); 2) existence of comment(s) and answer(s); 3) existence of dialogue (with the five dialogical principles: mutuality, propinquity, empathy, risk and commitment; see in Kent, 2017).; 4) existence of freedom to choose the theme and the dialogical flow (when both parts – public and organization – are given freedom to choose the topic and flow of dialogue); 5) without agenda or manipulation (when there is no intention to put issues on the agenda, essentially, those that indicate manipulation); and 6) rhetorical (when a persuasion strategy is applied by both parts participating in the dialogue).
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