{"title":"平衡行动第二部分:在在线课程之前、期间和之后提供技术支持","authors":"Jennifer A. Shamsy","doi":"10.1145/2639987.2653381","DOIUrl":null,"url":null,"abstract":"As one of many roles of online instructors, effective technical support can be achieved by engaging in proactive steps before, during, and after the course or training program.","PeriodicalId":201580,"journal":{"name":"eLearn Mag.","volume":"32 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2014-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"A Balancing Act Part II: Providing technical support before, during and after the online course\",\"authors\":\"Jennifer A. Shamsy\",\"doi\":\"10.1145/2639987.2653381\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"As one of many roles of online instructors, effective technical support can be achieved by engaging in proactive steps before, during, and after the course or training program.\",\"PeriodicalId\":201580,\"journal\":{\"name\":\"eLearn Mag.\",\"volume\":\"32 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2014-07-02\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"eLearn Mag.\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1145/2639987.2653381\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"eLearn Mag.","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/2639987.2653381","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
A Balancing Act Part II: Providing technical support before, during and after the online course
As one of many roles of online instructors, effective technical support can be achieved by engaging in proactive steps before, during, and after the course or training program.
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