Degree of relationship between performance and labor productivity in the performance indicators of a service area of a Higher Education Institution in the face of the COVID-19 pandemic

Objective. Determine the degree of relationship between Performance and labor productivity to identify if there are differences in the performance indicators of a service area of a Higher Education Institution between the face-to-face and home office modality in the face of the Covid-19 pandemic. Methodology. It is a quantitative, correlational research, with a descriptive and cross-sectional scope, it was used from the perspective of a population census. The information was obtained through a questionnaire, an instrument was applied with 41 questions divided for two variables that are Labor performance and Labor productivity. The instrument that was applied was validated by the SPSS program to obtain statistical reliability data and to know its Cronbach's Alpha, the value obtained was .931, considered as a high degree of reliability. Contribution. It was determined that the degree of relationship between Performance and Labor Productivity is positive, the health contingency was not a reason to give up in this Department.