星巴克“第三位”文化体验营销模式分析

Xiyu Liu, Xinyao Wang, Xiaoqian Zhou, Xiaotong He, Davin Pan, Lirui Feng
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引用次数: 1

摘要

基于“第三位”的定位,星巴克以其不断增长的份额占据了主要市场。以星巴克为例,探讨文化体验的营销模式以及“第三位”的效果。本文通过文献分析法,对星巴克的营销模式进行描述性分析,并对其“第三位”文化体验进行解释性分析。结果显示,“第三位”的文化体验包括风格体验、情感体验和服务体验。总的来说,这三个维度会通过影响消费者在消费过程中的感知和体验来提升品牌影响力。本文弥补了文化体验研究领域的空白。同时也为同类咖啡品牌创新星巴克的体验营销模式带来启发。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Analysis of Starbucks’ “Third Place” Cultural Experience Marketing Mode
Based on positioning the “Third Place”, Starbucks has occupied the major market with its ever growing share. Chosen Starbucks as a case, we explore the marketing model of cultural experience as well as effects of “Third Place”. By means of literature analysis, this paper conducts descriptive analysis of marketing model of Starbucks and interpretive analysis of its cultural experience of the “Third Place”. According to the results, the cultural experience of the “Third Place” includes style, emotion and service experience. In general, these three dimensions will enhance the brand influence by affecting consumers' perception and experience in the consumption process. This paper makes up for the gap in the field of cultural experience research. Meanwhile, it brings inspiration to the innovation of experiential marketing mode of Starbucks for similar coffee brands.
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