Luana Alexandre Silva, Maria de Lourdes de Azevedo Barbosa, Miriam Leite Farias
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引用次数: 2

摘要

通过数字平台,协作消费可以获得各种产品和服务,在身份建构中发挥着至关重要的作用。通过扩大个人对其旅行选择的参与,并允许用户之间的直接接触,这种消费形式成功地吸引了在旅游市场中寻找替代选择的人,并为反旅游话语提供了空间,其目标是希望与传统旅游保持距离的消费者,通常是大规模的。了解消费者在传播关于服务或目的地的话语和图像以及构建消费者身份方面的行为,本研究试图了解Airbnb用户如何解释平台呈现的信息,并将其与游客(传统)或旅行者(反游客)身份联系起来。这项研究的结果是定性的,是通过对半结构化访谈产生的数据进行分析得出的,结果表明,受访者更认同平台提供的服务建议,而不是成为游客或旅行者的想法。兴趣相似的用户表示,他们的消费特征与两种消费者的消费特征相同,但会根据各自的旅行类型而有所不同。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A identidade do turista e o consumo colaborativo
Through digital platforms, collaborative consumption allows access to various products and services, taking on an essential role in the construction of identities. By expanding the participation of individuals in the choices of their travels and allowing direct contact between users, this form of consumption has managed to attract people searching for alternatives within the tourism market, and has given space for the anti-tourist discourse, aimed at consumers looking to distance themselves from traditional tourism, usually in mass. Understanding that consumers act in the propagation of discourses and images about a service or destination, as well as in the construction of their consumer identity, this study sought to understand how Airbnb users interpret the messages presented by the platform and relate them to their tourist (traditional) or traveler (anti-tourist) identity. The results of this study, of qualitative nature, obtained from the analysis of the data generated by semi-structured interviews, indicate that the interviewees identify themselves more with the proposal of the services offered by the platform than with the idea of being a tourist or a traveler. With similar interests, users reveal that they have consumption characteristics common to both consumer profiles, varying according to the type of trip that each one takes.
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