GLOBAL-MANAGER: A Serious Game for Providing Training in Project Manager Skills

The emergence of Global Software Development (GSD) has led to certain difficulties in the life cycle of global projects, in addition to the traditional challenges of collocated development, particularly as regards Project Management (PM). These difficulties are caused by the geographical, linguistic and cultural distance among the members of the team, signifying that the project manager requires special skills with which to mitigate these issues. Bearing this in mind, this paper describes a serious game (SG), denominated as GLOBAL-MANAGER, whose objective is to provide training in the management of GSD projects. The game attempts to develop several skills in its players whilst simultaneously providing them with an immersive, pleasant and attractive experience. The skills developed are related to coordination, communication and control, which are three of the principal challenges in GSD.