需求工程支持技术(REQUEST):市场驱动的需求管理过程

Albert C. Yeh
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引用次数: 47

摘要

在为产品开发消耗资源之前,无论是新产品还是对现有产品的增强,都必须确定产品的需求。这个需求过程必须是“市场驱动的”,允许产品组织捕捉“客户的声音”,并且它必须以可理解和可测量的术语描述需求,以便进行分析,从而确定需求的解决方案。它必须是一个可定义的、可重复的、可预测的过程。本文概述了需求工程支持技术(REQUEST)。REQUEST是供IBM业务线(lob)的计划和产品开发组织使用的过程,它将技术和管理规程引入需求过程。它通过分析、验证和优先排序的方式,系统地将不同阶段的许多“客户的声音”转化为一组备选计划。它跟踪并关联原始需求和计划项目,反之亦然。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Requirements engineering support technique (REQUEST): a market driven requirements management process
Prior to consuming resources for product development, whether for a new product or enhancements to an existing product, the requirements of the product must be determined. This requirements process must be 'market driven' allowing product organizations to capture the 'Voice of Customer', and it must describe the requirements in understandable and measurable terms to be analyzed in order to identify solutions for the requirements. It must be a definable, repeatable, and predictable process. This paper is a synopsis of the requirements engineering support technique (REQUEST). REQUEST is a process for use by the planning and product development organizations of IBM Lines of Business (LOBs), which introduces technical and managerial discipline into the requirements process. It transforms systematically the many 'Voices of Customers' through various stages to a set of plan candidates by means of analysis, validation, and prioritization. It tracks and relates original requirements to plan items and vice versa.<>
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