Usability for complex systems?: an experimental evaluation with functional resonance analysis method

This work is the initial step of a broader research and its main objective is to evaluate the possibility to discover usability requirements from information in the Functional Resonance Analysis Method (FRAM) models. It is expected to detect the possibility of extracting from these models some requirements that are better suited to the adaptation needs of users in complex systems. From the combination of two methods (FRAM and MacKnight) we evaluated, through experiments, the possibility of identifying usability aspects for technological devices that deal with variability, unpredictability and adaptation in systems. This paper presents the results obtained from the experiments carried out in the health field, a complex system, and gives directions to future works.