{"title":"船舶制造企业顾客满意度评价方法","authors":"Fei Li, Xiaoliang Wang, H. Tian","doi":"10.1109/ICQR2MSE.2012.6246478","DOIUrl":null,"url":null,"abstract":"This paper developed a customer satisfaction evaluation model for the actual situation of shipbuilding enterprise. According to the shipbuilding enterprise technology needs for customer evaluation, it puts forth the customer satisfaction evaluation method.","PeriodicalId":401503,"journal":{"name":"2012 International Conference on Quality, Reliability, Risk, Maintenance, and Safety Engineering","volume":"958 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2012-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":"{\"title\":\"Customer satisfaction evaluation method for ship building enterprise\",\"authors\":\"Fei Li, Xiaoliang Wang, H. Tian\",\"doi\":\"10.1109/ICQR2MSE.2012.6246478\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This paper developed a customer satisfaction evaluation model for the actual situation of shipbuilding enterprise. According to the shipbuilding enterprise technology needs for customer evaluation, it puts forth the customer satisfaction evaluation method.\",\"PeriodicalId\":401503,\"journal\":{\"name\":\"2012 International Conference on Quality, Reliability, Risk, Maintenance, and Safety Engineering\",\"volume\":\"958 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2012-06-15\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"1\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2012 International Conference on Quality, Reliability, Risk, Maintenance, and Safety Engineering\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/ICQR2MSE.2012.6246478\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2012 International Conference on Quality, Reliability, Risk, Maintenance, and Safety Engineering","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/ICQR2MSE.2012.6246478","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Customer satisfaction evaluation method for ship building enterprise
This paper developed a customer satisfaction evaluation model for the actual situation of shipbuilding enterprise. According to the shipbuilding enterprise technology needs for customer evaluation, it puts forth the customer satisfaction evaluation method.